Contact

Six channels. One reply.

No ticketing system. Every channel below reaches a real person — usually within a day or two.

General

Feedback, questions, general inquiries. We read everything that lands here.

Education & sales

Universities, schools, research labs. We'll send over our DPA, pricing brief and pilot program details.

Press

Interviews, quotes, embargoed briefs. Press kit with logos and screenshots available on request.

Security

Vulnerability disclosures. We acknowledge within 24 hours, patch critical issues within 72.

Privacy & data requests

GDPR data access, export, deletion. Responses within 30 days — usually within 48 hours.

Support

Existing students hitting bugs or needing help with features.

Based in Padova, Italy. We don't publish a phone number — async-first keeps us focused. For urgent security issues, PGP key on our GitHub profile.